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Fraud Notice

Here at BitDepot, we take pride in providing cryptocurrency in exchange for our customers non-reloadable prepaid gift cards. We understand that this choice of payment method is popular among consumers; our services get you your Bitcoin faster than traditional exchanges where you may have to wait up to 7 business days to get your Bitcoin. Unfortunately, our swift service comes with its complications, as there are criminals out there right now who defraud millions of dollars from consumers per year in gift card scams alone. In an effort to educate our customers about these fraudulent gift card scams, here are a few steps you may take to stay ahead of the criminals.

Do not give out your personal information to strangers

Criminals will do anything in their power to get in contact with you, whether it be via telephone, text, email, live chat, mail, or any other type of online communication. The first step of preventing this is to never give out your personal information as criminals will use it in any way, shape, or form to gain from it.

Educate yourself on the common types of scams

Most scams can be avoided with a little research and preparation. Here are the most popular ways criminals try to defraud you of your money via prepaid gift card scams:

If you are a victim of a prepaid gift card scam, please contact us immediately via our support center. In addition, please contact the Federal Trade Commission (FTC) and file a complaint.

To file a complaint, visit https://ftccomplaintassistant.gov/ or you may call their hotline at: 1-877-FTC-HELP 

For updates on other types of potential scams, check out the FTC’s “scam alert” website at https://www.consumer.ftc.gov/scam-alerts.

Additional Resources

Internal Revenue Service (IRS)
Tax Scams & Consumer Alerts:
https://www.irs.gov/uac/tax-scams-consumer-alerts 

Federal Trade Commission (FTC)
10 Things You Can Do to Avoid Fraud:
https://www.consumer.ftc.gov/articles/0060-10-things-you-can-do-avoid-fraud 

Federal Bureau of Investigation (FBI)
Common Scams & Crimes:
https://www.fbi.gov/scams-and-safety/common-scams-and-crimes